WE NOW ACCEPT MEDICARE AND MEDICAL INSURANCE

A special message regarding COVID 19

Dear Strong, Resilient and Wonderful Patients,

We hope that this communication finds you safe and healthy. We would like to thank all of you who have reached out to us to send us well wishes and letting us know that you are well. Dr. Zhang and staff are all staying safe and healthy.

We would like to provide you with an update of the our practices procedures and policies during this time:

WE HAVE REOPENED!

Our office is now open with updated business hours. We are scheduling appointments on Tuesdays, Wednesdays, Thursdays, and Fridays from 8:30 am to 4:30 pm. Because of COVID-19 we have new guidelines for patient visits.

Some of the changes include:

  1. Less patients in the office with longer and staggered to ensure social distancing.

  2. You will be required to answer a screening questionnaire when you schedule your appointment. Please complete our New Patient Information Form and HIPPA Acknowledgement Form.

  3. Please have both of printed and completed before your visit.

  4. Any answers that give signs or symptoms of COVID-19 will be asked not to schedule or to leave the office.

  5. Please arrive alone, if possible. Minor patients and patients that require assistance, can have one adult/caregiver.

  6. Arrive with a facemask.

  7. You will have your temperature taken. If it is over 100 F, you will be
    asked to leave and self quarantine for 14 days.

  8. You will be asked to use a touchless hand sanitizer.

  9. There will be no touch items in the waiting area. Sneeze barriers will be at the front desk.

  10. All clinical staff will have N95 (equivalent) masks, face shields and gowns

  11. Standard protocols for disinfection of the rooms between patients will be followed. We always have had strict guidelines requiring all surfaces be cleaned and sanitized in between patients. We will also have air purifiers to eliminate as much aerosol as possible.

  12. All team members will have their temperatures taken and answer the screening questionnaire for COVID-19.

  13. During your cleaning appointment, the cavitron and prophy jet will not be used, to eliminate as much aerosol as possible .

Please keep brushing, flossing, eating right, exercising and using the tools that we have instilled upon you for ideal health! Stay safe and healthy and see you soon!

Dr. Lily Zhang, Dr. Harvey Zhang, Ann, and Sarah